Invoicing & Payments

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32 articles in this collection
Written by Matt Nish and Déborah Rodrigues

How can I change a paid invoice to unpaid?

Need to revert your invoice marked as paid?
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Written by Matt Nish
Updated over a week ago

Why is my PayPal invoice still "pending"?

Does your payment seem to be stuck in "pending" status?
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Written by Matt Nish
Updated over a week ago

How can I turn tracked time into an invoice?

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Written by Déborah Rodrigues
Updated over a week ago

​How can I define who's paying the transaction fee?

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Written by Déborah Rodrigues
Updated over a week ago

How does it work when clients pay transaction fees?

Understanding how Stripe processing fees are billed to clients.
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Written by Matt Nish
Updated over a week ago

Why is my PayPal payment stuck as "Pending"?

What does the "Pending" status mean?
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Written by Matt Nish
Updated over a week ago

When are the automated reminders for payment sent?

When do the invoice auto-reminders go out?
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Written by Matt Nish
Updated over a week ago

What payment methods does Bonsai support?

Getting paid with Stripe, PayPal and Coinbase
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Written by Déborah Rodrigues
Updated over a week ago

How can I verify my bank account with microdeposits?

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Written by Déborah Rodrigues
Updated over a week ago

How can I download my invoices as a PDF?

Downloading PDFs of my invoices.
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Written by Déborah Rodrigues
Updated over a week ago

How can I turn off automatic invoice reminders?

Managing invoice reminders to clients.
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Written by Déborah Rodrigues
Updated over a week ago

How can I send my invoices as a URL?

Sending invoices outside of Bonsai.
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Written by Déborah Rodrigues
Updated over a week ago

Do you support partial payments on invoices?

Why can't I split up payments on a single invoice?
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Written by Déborah Rodrigues
Updated over a week ago

How do I import my PayPal transaction fees?

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Written by Déborah Rodrigues
Updated over a week ago

How can I update the currency on my invoices?

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Written by Déborah Rodrigues
Updated over a week ago

How long does it take for funds to arrive in my account after I'm paid?

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Written by Déborah Rodrigues
Updated over a week ago

What does it cost to get paid via Bonsai?

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Written by Déborah Rodrigues
Updated over a week ago

How can I turn off a recurring invoice?

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Written by Déborah Rodrigues
Updated over a week ago

Once an invoice is paid or marked as paid, can I mark it as un-paid?

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Written by Déborah Rodrigues
Updated over a week ago

Is it possible to send printed versions of my invoices?

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Written by Déborah Rodrigues
Updated over a week ago

How can I set or change my payment methods?

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Written by Matt Nish
Updated over a week ago

Will I receive a 1099-K for my payments?

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Written by Matt Nish
Updated over a week ago

What do the Outstanding, Overdue, Pending, and Paid categories mean for payments?

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Written by Matt Nish
Updated over a week ago

Can I use Payments without Stripe/Paypal/Bitcoin?

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Written by Matt Nish
Updated over a week ago

How can I mark an invoice as paid?

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Written by Matt Nish
Updated over a week ago

What is a 'Recurring Auto-Payment' invoice?

How recurring auto payment invoices work, and to save clients' payment info is saved and debited them automatically.
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Written by Matt Nish
Updated over a week ago

How can I add my VAT / tax ID to invoices?

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Written by Matt Nish
Updated over a week ago

How can I refund a payment?

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Written by Matt Nish
Updated over a week ago

How does auto-sending work?

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Written by Matt Nish
Updated over a week ago

How do recurring invoices work?

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Written by Matt Nish
Updated over a week ago

How secure are Payments?

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Written by Matt Nish
Updated over a week ago

Why is my card / payment method being declined?

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Written by Matt Nish
Updated over a week ago