Completion Restrictions limit the number of times a TouchPoint can be completed by a subject per Site or Program. Completion Restrictions can be turned on or off from the Edit TouchPoint Settings page.
Notes:
Any administrator with the ability to manage the TouchPoint can update/modify this setting. Support cannot expedite the implementation or lifting of the restrictions on TouchPoint responses.
Implementing or deactivating completion restrictions does not take immediate effect. They will be activated after an overnight sync.
This setting is very specific to the Subject Type (Participant, Multiple Participant, General, Anonymous, Entity, Family, Collection) taking the TouchPoint.
Participant Subject Type
For Participants, this setting allows Users to set the restrictions based on either:
Number of times the Participant has taken TouchPoint within each Site.
Number of times the Participant has taken TouchPoint within a unique Program enrollment.
Important: If a TouchPoint has a per-program-enrollment restriction enabled, users may still be able to take a new TouchPoint if the participant’s Program Enrollment Start Date is changed after the response cap has been reached.
Editing the enrollment creates a new Enrollment Identifier, which is used to determine how many responses exist for the participant’s current enrollment.
General, Family, Entity, Anonymous, and Collection Subject Types
For General, Family, Entity, Anonymous and Collection subject types, this setting allows Users to set the restrictions based on either:
Number of times the subject has taken the TouchPoint within each Site.
Number of times the subject has taken the TouchPoint within each Program (not unique to Program enrollment).
Multiple Participant Subject Type
For the Multiple Participant subject type, this setting does not apply. Participants who have taken the TouchPoint as an individual for the maximum number of times will be restricted from taking it as part of a multiple Participant response. However, if Participants only take it as a multiple Participant, they will never meet the maximum record.