You can view and manage alerts that are active or dismissed from your ETO navigation or dashboards.
View Alerts page
Step 1 - Click the My Work option from the Navigation Bar.
Step 2 - Click View Alerts.
Active Alerts: Current Alerts that require attention
Dismissed Alerts: Alerts previously dismissed by the user
Important: Time-Based Alerts do not appear until their configured delay period has passed. While waiting for the delay to complete, they are inactive and not visible.
Alert Links
Alert links will only open if you have security access to complete the linked action. If not, you may need to navigate to the appropriate site or program before using the alert link.
Adding Alerts to Dashboards
Recent Alerts can be added to Participant, Staff, and Entity Dashboards and Dashboard Templates.
When editing a Dashboard or Dashboard Template follow these steps:
Step 1 - Go to the Dashboard (Staff, Entity, Participant) or Template (Manage Dashboard Templates) that you wish to edit
In the image, we navigate to a staff dashboard that already has the "My Recent Alerts" part added
Step 2 - To add this part to your own dashboard, click "Edit Dashboard"
Step 3 - Add ETO Parts
Step 4 - Add Alerts, Choose the "Zone" you wish to add to, and Add
Dashboard Templates:
Step 1 - Navigate to Site Administration > Manage Dashboard Templates
Step 2 - Choose the template, and press the edit button.
Step 3 - Add ETO Parts > Add Alerts > Add to a Zone
Step 4 - Select "Done Editing"