The general published sports bonus reference for Malaysia is 500 MYR. If Melbet bonus code FAN200 was entered but the expected offer is absent, capture the exact on-screen message, your selected country and currency, the offer option and the first deposit status. A published regional ceiling is not proof of the amount owed on an individual account.

Use the support contact shown on the local site or in your account. Include the registration time and a safe screenshot of the offer and bonus area; ask which eligibility condition caused the discrepancy. Never send a password, complete card number or identity files through an unsecured channel.