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Artist - What is ‘Hold payment’ and ‘Release payment’?
Artist - What is ‘Hold payment’ and ‘Release payment’?

Here you can find what is hold payment and release payment.

Jarina avatar
Written by Jarina
Updated over a year ago

Once a customer makes their payment, it is taken from their card and held in Book An Artist Pay, a secure payment system run through Stripe. When an artist completes each requirement for the job, the customer can release payments. The artist receives payment in their nominated bank account within 2-5 business days.

Hold Payment ( see below screenshot)

Request to Release payment (see below screenshot)

Payment released (see below screenshot)

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