To ensure that customer inquiries are addressed in a timely manner and effective communication is maintained, our system is designed to automatically generate email notifications at specific intervals after the submission of an inquiry. These intervals are set on the 3rd, 5th, and 7th day.

The notifications serve as reminders, keeping customers informed about the status of their inquiries and reminding them of the need for their response.

The purpose of generating these notifications at regular intervals is to maintain proactive communication and prevent any delays in the process.

Here is an example of a summary email that is sent to a customer:

Need help? Contact the support team via your artist panel by clicking on the support button.