The customer can mark the enquiry as archived by following steps:
Login into the client panel.
Open the Conversation you wish to mark as archived and notify the artist to close the conversation.
Click on 3 dots and select the archive option.
Select the preferred option and click on the submit button.
Your order is marked as "Archived".
If you wish to reopen the conversation, please use the "Un-Archieve" button.
Need help? Contact the support team via your customer panel by clicking on the support button.