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Customer- What is Book An Artist Guarantee and Protection?
Customer- What is Book An Artist Guarantee and Protection?
Jarina avatar
Written by Jarina
Updated over 9 months ago

Book An Artist stands out as the most secure platform for commissioning artwork. Our commitment to ensuring a safe and reliable experience is reflected in every project completed through our meticulous process. When you choose to collaborate with artists on our platform, you not only gain access to a diverse pool of creative talents but also benefit from our comprehensive buyer protection measures.

Reason to activate Book An Artist Guarantee and Protection:

  1. Money-Back Guarantee: We provide a money-back guarantee for all our projects. We have dedicated staff to review projects if needed.

  2. Release Payments as needed: Our secure payment process allows you to release payments during different stages of the project. You are always in control.

  3. Full Insurance: We firmly believe in having our customers and our artists back. All commissions are insured by Book An Artist (Australia and New Zealand).

  4. Dedicated Support: Our team of support staff is always here to answer your questions.

  5. Vetted Sellers: All our artists are pre-vetted so you don't have to make the effort.


    โ€‹How to activate the Book An Artist Guarantee and Protection:

  1. Login into the client panel.

  2. Click on the shield icon which is located in the header.

  3. Now a pop-up is displayed as below.

  4. Pay on the platform to activate the guarantee.

  5. Once the payment is done, the Book An Artist guarantee is activated.

Need help? Contact the support team via your customer panel by clicking on the support button.


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