Navigate to invoice details
To find a specific invoice:
Go to Dashboard → Invoice → [Invoice Number].
Invoice Summary
Here you can see the most important information:
Invoice number: #XXXXXX
Product: GCF MEMBERSHIP (01. Jan 2025)
Quantity: x1
Subtotal: DKK 650.00
Discount:-
VAT:-
Refunds: -
Total: DKK 650.00
Payment History
This shows previous payment attempts and reminders:
Payment failed: 04.02.2025, 12:52
Payment failed: 31.01.2025, 07:41
Payment failed: 17.01.2025, 00:54
Reminder sent: 1/15/2025, 00:54
AM
Created: 11.01.2025, 02:00
Customer information
Name: [Customer Name]
E-mail: [kunde@email.com]
Address: [Street + No], [Postal Code] [City], [Country]
Phone number: +45 [xx xx xx xx]
Payment Details
Payment Method: Card
Payment status: Payment pending
Handling of invoice
You have the option to:
Download invoice
Send invoice
Send a reminder
Send to debt collection
Cancel invoice
These actions can be performed via the icons below the invoice number.
On the right-hand side, you will find buttons to:
Mark the invoice as paid
Retry payment deductions
Need help?
If you have any questions about an invoice or payment, you are always welcome to contact us. 😊