What are the benefits to me of the internal shopping basket?
Perhaps you get a booking enquiry by telephone or email and you want to add a booking manually? A corporate client contacts you and you want to create a special offer tailored to their needs, including various additional products such as catering and drinks, for example. With our internal shopping basket that’s easy!
The benefits are obvious: the internal shopping basket is the perfect B2B tool - set up individual, made-to-measure offers for major clients. Add several booking dates, as well as products and vouchers directly to the order.
Perhaps you would like to retain your customer’s loyalty by offering a discount? That’s no problem either! We are happy to explain clearly and in detail in this article how the internal shopping basket works.
How do I set up a manual order or reservation?
It doesn’t matter where you currently are in bookingkit: on each page you will find the button “+” on the upper left-hand side of the screen. Choose the quick action "booking".
A new page then opens where you can set up a new booking or reservation in just a few steps:
Select first whether you want to set up a new order or reservation
Enter the customer data
Now select the experience you want to book
Fix a date and add the number of participants
You can add flexible offers if used
Add additional products directly to the order
You can now also attach vouchers to an order
Of course, it’s still possible to offset vouchers already acquired or made out, or to grant a discount
Fix the payment method. Note:Online payments are only available for reservations
Then click on “Save”
If you want to create a manual booking, without entering an email-adress, that's possible of course. Just uncheck the corresponding checkbox:
If you are unable to complete a manual order and receive an error message, please follow these steps:
Add participants: Use the corresponding button to add participants to the order.
Add booking: Continue to add the booking to your order.
Save order: Make sure all required fields are filled out, then save the order using the button in the bottom right corner.
Why can manual orders lead to overbookings, but reservations cannot?
Manual bookings bypass the system’s availability checks, allowing vendors to overbook the appointment if necessary. With reservations, however, actual availability must be present for the selected time slot in order for the reservation to be converted into a binding order.
How can I redeem vouchers faster?
Do you want to redeem your vouchers faster and preferably immediately on site? Then please click here...
Below you will also find an overview of related articles:
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