How to create your Bookipi AI Receptionist
Provide consistent, professional support day and night with Bookipi’s AI-powered Receptionist. From answering calls to transcribing messages, it’s all handled for you. Get started now with our simple setup guide.
Step 1: Click ‘Receptionist’.
Click on ‘Receptionist’ on the left panel of your dashboard.
Step 2: Click ‘Get Started’.
Click the ‘Get Started’ button to create your AI Receptionist.
Step 3: Select your receptionist persona.
Personalize your receptionist by assigning a name and selecting your preferred voice.
Step 4: Click ‘Next’.
Click ‘Next’ in the upper right corner to proceed to the next step.
Step 5: Set up your AI Receptionist’s knowledge base.
Add your company details. The more information you provide, the better the AI can offer accurate responses during customer calls.
In the ‘Information’ tab, provide your company’s key details, such as the company name, a description, a list of the products or services you offer, your address, and your operating days and business hours.
In the ‘FAQ’ tab, enter your company’s frequently asked questions so the AI can use this information to respond to customer inquiries.
Click ‘+ Add FAQ’ to add more questions and answers.
In the ‘Greetings’ tab, you can customize your receptionist’s opening and closing messages, as well as the response it gives when it doesn’t know an answer.
Step 6: Click ‘Next’.
Click ‘Next’ in the upper right corner to proceed to the final step.
Step 7: Test your receptionist.
Before publishing, you can test your AI Receptionist by clicking the ‘Call’ button to start a conversation.
To make further adjustments, use the back arrow in the upper-left corner to return to the editing screen and update your information as needed.
Step 8: Click ‘Publish’.
When you're ready, click ‘Publish’ in the top right of the page to launch your AI receptionist.
Step 9: Confirm to publish.
Click ‘Publish’ to confirm and launch your AI receptionist. You’ll receive a dedicated phone number once it’s active.
Common FAQs about how to create your Bookipi AI Receptionist
Q: Is Bookipi AI Receptionist free?
A: While the AI Receptionist is free during the beta period, subscription tiers will be implemented at a future stage.
Q: Why is the AI Receptionist providing incorrect information?
A: The AI Receptionist responds based on the information it has been given. For more accurate and helpful responses, please ensure to provide complete and accurate details for better results.
Q: Why does the AI Receptionist give different answers to the same question?
A: That’s expected. AI responses can vary slightly each time, but the overall meaning should remain consistent. If you notice conflicting answers, please review the information provided. If issues persist, please reach out to us at support@bookipi.com so we can help.
Q: Why is the assigned country code not being applied based on my country?
A: This feature is available in the US, UK, and Australia, with accents and phone numbers limited to these regions only.
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