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Bookipi AI Receptionist FAQs

Explore more about our AI Receptionist with our Frequently Asked Questions.

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Written by Grace
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Bookipi AI Receptionist FAQs

Discover more about our AI Receptionist through these frequently asked questions.

Q: What is Bookipi AI Receptionist?

A: Bookipi offers a feature with an AI-powered virtual assistant that picks up calls, answers questions, and transcribes messages, helping small business owners to maintain professional and reliable customer communication even after business hours.

This feature is available through the web app and currently supported in the US, UK, and Australia, with accents and phone numbers limited to these regions only.

Q: Can the AI Receptionist assist with scheduling?

A: Yes! The Bookipi AI Receptionist now supports appointment scheduling. You can enable this feature in the ‘Actions’ section of your receptionist settings. When turned on, the receptionist will automatically add appointments to your Bookipi Scheduler. If disabled, it will only record the appointment details without scheduling them.

Q: Why is the AI Receptionist providing incorrect information?

A: The AI Receptionist responds based on the information it has been given. For more accurate and helpful responses, please ensure to provide complete and accurate details for better results.

Q: Why does the AI Receptionist give different answers to the same question?

A: That’s expected. AI responses can vary slightly each time, but the overall meaning should remain consistent. If you notice conflicting answers, please review the information provided. If issues persist, please reach out to us at support@bookipi.com so we can help.

Q: Is it possible to keep the same number when unpublishing and republishing my AI receptionist?

A: The system will try to assign you the same number when you unpublish and republish your AI receptionist, but this is not guaranteed. Therefore, a prompt is displayed during the unpublishing process to remind you that if your original number is taken after unpublishing, it cannot be recovered or reassigned.

Q: Can I change or select an area code for my published phone number?

A: No. The published phone number is automatically generated and cannot be customized. Area codes are assigned randomly based on your region and cannot be changed or selected manually.

Q: How can I start fresh with my AI Receptionist?

A: While there's no delete option, you can unpublish your AI Receptionist, update the information, and then publish it again with the new details.

Q: Is Bookipi AI Receptionist free?

A: AI Receptionist is a paid-tier tool, so you need to subscribe to publish and continue using the service.

Q: How much is the AI Receptionist plan?

A: The AI Receptionist subscription is priced at $199.99 USD per month. A 10% GST may apply depending on your country.

But the best part? You don’t need to commit right away! Start with a 2-month free trial and explore everything AI Receptionist has to offer. It includes 24/7 call handling and 500 incoming calls per month. Calls must last between 15 seconds and 4 minutes to count as one call; calls shorter than 15 seconds are not counted and do not reduce your usage, but for every additional minute beyond the initial 4 minutes, an extra call is counted; call credit is applied in 4-minute increments.

You’ll also get a dedicated phone number, call transcripts and summaries, notification options, and the ability to enable other features that suit your needs, making it a perfect way to save time, enhance customer service, and support your business!

Please note that subscribing to AI Receptionist does not include other paid features in Bookipi, such as unlimited invoicing or the website builder tool, as each requires a separate subscription as well.


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