How to Recover Missing Data, Invoices, Estimates, and Other Information in Your Bookipi Account
If you notice missing invoices, estimates, or other account data, don’t worry, your information is safely stored in Bookipi’s secure cloud system. Once you sign up, all your data is automatically saved and synced across all your devices (Android, iOS, MacOS, and Windows) using the same login credentials.
To access your missing documents, make sure you’re signed in with the correct email address linked to your Bookipi account. All your invoices, estimates, and saved records are stored under that email, so logging in with a different one may cause your data to appear missing.
Information to Provide When Requesting Account Recovery
When requesting assistance to recover your Bookipi account or regain access to missing data, invoices, or estimates, it is important to provide certain key pieces of information. This helps our support team verify your account ownership and locate the correct account quickly.
Please include as many of the following details as possible:
Full Name:
Roughly what date was the account created:
Email address that may have been used to create the account:
Company Name:
Company Address:
Invoice number OR the total amount of the last document created:
Three client emails/names:
These are the email addresses listed in your client records. We recommend providing email addresses whenever possible, as they serve as unique identifiers.
Tips for Locating Your Account Information
If you are unsure where to find these details, you may:
Search your email inbox, including spam or junk folders, for Bookipi-related emails such as account setup confirmations or invoice notifications.
Review old invoices or financial records associated with Bookipi.
Recall the approximate date when you created your account or issued your first invoice.
Share a copy of an invoice you may have saved.
Provide your business or personal email, which might have been used to create the account.
Providing these details thoroughly allows our support team to securely locate and restore your account data as quickly as possible.
Tips to Prevent Missing Data in the Future
To ensure your invoices, estimates, and other account information remain safe and easily accessible, follow these best practices:
Always Sign in with the Correct Email
Your Bookipi account is tied to the email used during signup. Using the same email on all devices ensures your data syncs properly.Keep Your App Updated
Make sure you’re using the latest version of Bookipi on all your devices. Updates include important improvements for cloud syncing and data security.Allow Cloud Syncing
Check that your device has a stable internet connection. This ensures that any new invoices or estimates are automatically saved across all your devices.Check Account Access on New Devices
If you switch devices, sign in with the correct email, and make sure you are connected to a stable internet connection.
Following these tips helps prevent data loss and ensures seamless access to your invoices, estimates, and other information across all your devices.
