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How can I resolve login issues with my Stripe account related to Bookipi and ensure correct email settings?

Michelle avatar
Written by Michelle
Updated over a week ago

Resolving Stripe Login Issues Related to Bookipi

If you are experiencing login issues with Stripe related to your Bookipi account, such as being forced to log in using an old email address, follow these steps to resolve the problem and understand how changes between the two platforms work:

1. Resolving Login Issues with Stripe

  • If you are being forced to use an old email address when logging into Stripe, the issue likely lies with the email associated with your Stripe account.

  • To update your login email: - Log in to your Stripe account. - Navigate to your profile settings. - Follow the on-screen process to change your login email. - Make sure the new email address is not already associated with another Stripe account. - Ensure you have access to both your old and new email addresses to complete the verification steps.

  • If you cannot access the email associated with your Stripe account, contact Stripe support using their support form to get assistance in regaining access or updating your email.

2. Why Changes in Bookipi Do Not Affect Stripe

  • Updating your email or any other details in Bookipi does not automatically update the information in your Stripe account. This is because Bookipi and Stripe operate as independent platforms.

  • If you need to change your email or settings in both systems, ensure you manually apply the changes in both Bookipi and Stripe. For Stripe, changes must be made directly within your Stripe account settings.

3. Best Practices for Managing Bookipi and Stripe Accounts

  • Always keep your Stripe login email up to date to prevent login issues.

  • Regularly verify that your account details in both Bookipi and Stripe are accurate and up to date.

  • Keep your login credentials secure and unique for each platform.

By following these steps, you can efficiently manage any email or login-related complications while using both Bookipi and Stripe.

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