Paid Invoices Appearing in Invoice List Instead of Archived (Auto-archive setup)
We recently released Auto-archive on the Bookipi Invoice mobile app — a setting that automatically moves fully paid invoices out of your main Invoice list and into Archived. Turning it on for the first time happens through a one-time prompt in the app. If that prompt hasn't appeared for you yet (or you missed it), your paid invoices will keep showing in your main Invoice list until Auto-archive is switched on. This article explains how it works and exactly how to turn it on yourself.
Q: What's happening?
A: Auto-Archive is a toggle located in your Archived folder. When enabled, any invoice you mark as fully paid will automatically move to Archived.
If you’re currently seeing all your paid invoices in your main invoice list, you can turn on Auto-Archive to automatically move invoices to Archived once they’re fully paid.
To enable Auto-Archive, simply archive a paid invoice or record a payment as usual. A one-time prompt will appear giving you the option to move all your existing paid invoices to Archived and enable Auto-Archive in one step. This means you don’t have to move your paid invoices one by one—the prompt lets you move all existing paid invoices to Archived at once.
Q: How do I turn Auto-archive on and move my paid invoices?
A: To trigger the prompt that lets you move all your paid invoices to Archived, follow the steps below:
Go to your Archived folder (tap the icon below the Invoice tab) and make sure Auto-archive is turned off.
Go back to your Invoice list.
Select any paid invoice, swipe left, and tap 'More', then 'Archive'. Alternatively, record a payment on any invoice as you normally would.
A prompt will appear. Select ‘Move all paid invoices & enable’.
This moves all of your currently fully paid invoices into Archived and turns Auto-archive on, so future paid invoices archive automatically from then on. The Auto-archive toggle itself is always available at the top of the Archived folder if you want to turn it on or off later.
Q: The prompt isn’t showing up. What should I do?
A: This can happen if Auto-Archive is already turned on or if the prompt has already been shown previously. If the prompt isn’t appearing, here’s what you can do:
Delete and reinstall the mobile app.
Go to your Archived folder and make sure Auto-archive is turned off.
Go back to your Invoice list.
Select any paid invoice and archive it (swipe left → 'More' → 'Archive'), or record a payment on any invoice.
When the prompt appears, select ‘Move all paid invoices & enable’.
Q: Is my invoice or payment data affected?
A: No. Your invoice records and payment status are unaffected. This only changes where a paid invoice is displayed, not its data.
Q: Still stuck?
A: If you’ve tried the steps above and the prompt still doesn’t appear or your paid invoices remain in your invoice list, email support@bookipi.com with your sign-in email so we can review the issue and assist you.
Note: This article covers a recently released feature rollout. If you need further help, contact us at support@bookipi.com.