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Bookipi Subscriptions FAQs
Bookipi Subscriptions FAQs

Read up on our FAQs for Bookipi Invoice Web Subscriptions

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Written by Cristofer Cox
Updated over 2 months ago

Web Subscription V2 Questions

Q: What does the Free plan offer?

A: The Free Plan provides users with 3 free document creations per month, including invoices, proposals, esignatures, estimates, credit notes, delivery notes, and purchase orders.

Q: What happens if I exceed the document creation limit on the Free plan?

A: If you exceed the document creation limit on the Free Plan, you will be prompted to upgrade to either the Starter or Professional plan to continue creating documents.

Q: What are the fees involved?

A:

STARTER

    • Monthly - USD 9.99

    • Monthly With GST* - USD 10.99

      • Starter - USD 9.99

      • GST (10%) - USD 1.00

      • Total - USD 10.99

    • Yearly - USD 91.20

    • Yearly With GST* - USD 100.32

      • Starter - USD 91.20

      • GST (10%) - USD 9.12

      • Total - USD 100.32

PROFESSIONAL

    • Monthly - USD 52.00

    • Monthly With GST* - USD 57.20

      • Professional - USD 52.00

      • GST (10%) - USD 15.20

      • Total - USD 57.20

    • Yearly - USD 468.00

    • Yearly With GST* - USD 514.80

      • Professional - USD 468.00

      • GST (10%) - USD 46.80

      • Total - USD 514.80

*GST only applies for AUS customers only**

Q: How do I pay for my Bookipi subscription?

A: Select the plan that best suits your company and input your card details. Your card will be charged automatically and will renew based on your subscription date.

Q: When I pay for a subscription will I get an invoice?

A: You will be asked to enter your credit card details and your card will be charged at the start of each billing period. Any payments for subscriptions will generate an invoice that you can download from your Subscriptions page under Settings.

Q: Is there a credit card surcharge on subscriptions?

A: No, there is no credit card surcharge on subscriptions.

Q: When I subscribed I received a $0.01 charge on my account, what is this charge?

A: This is an authorization charge to verify your card by our payment gateway Stripe and will be returned shortly after it has occurred.

Q: Will my card be automatically charged each billing cycle?

A: Yes, based on your subscription date. If you need to cancel your plan, you must do so before the next billing cycle to avoid having the fees charged for that period.

Q: If I am subscribed to the Starter plan, can I upgrade to the Professional plan any time?

A: Yes. When you do, you will be paying a discounted price to account for any unused days you have under the Starter plan. Succeeding renewals will be updated to the upgrade date and will be charged full price moving forward.

Q: If I am subscribed to a monthly plan, can I upgrade to a yearly plan any time?

A: Yes. When you do, you will be paying a discounted price to account for any unused days you have under the monthly plan. Succeeding renewals will be updated to the upgrade date and will be charged full price moving forward.

Q: If I am subscribed to the Professional plan, can I switch to the Starter plan any time?

A: Yes. However, it will only be effective after your next billing cycle.

Q: If I am subscribed to a yearly plan, can I switch to a monthly plan any time?

A: We appreciate your interest in tailoring your subscription to fit your needs. Currently, if you've committed to a yearly plan, the option to switch to a monthly plan before the end of your subscription term isn't available. However, once your annual subscription nears its end, you'll have the flexibility to choose the monthly plan for your next billing cycle. We’re here to assist you with any further questions or to prepare for your plan's transition when the time comes.

Q: If I have multiple companies under my User account would I need to subscribe for each company?

A: Yes, each company on your account generating more than 3 documents a month will require a subscription.

Q: If I cancel my subscription on one company will this cancel my subscriptions for all companies on my account?

A: No, if you would like to cancel your subscription for multiple companies on your account, you will need to make sure to cancel your subscription for each company.

Q: Will I be able to access my historical invoices if I don’t buy a subscription?

A: Yes, you can access all historical invoices and reports. You will only have to pay if you create a 4th document on the web app.

Q: I only have 1 invoice. Is there a free option for me?

A: Yes! You can create up to three free documents each month on the Bookipi web or use the mobile app for unlimited free invoices.

Q: What will I have access to if I don’t pay for a subscription?

A: Bookipi provides a large number of features for free

  • Including the Bookipi Invoice Mobile App

  • Quotes

  • Estimates

  • Reports

  • Accepting Credit Cards

  • Requesting Deposits

  • And much more!

Q: What happens if I need to remove an invoice in the middle of my subscription?

A: When you pay for a subscription you will be paying for unlimited invoices upfront until the end of your subscription period.

Q: I don’t create invoices every month and it varies each month. What options are available?

A: The subscription allows you to create unlimited invoices, if you feel as though you will not be creating an invoice then you can feel free to cancel the subscription before the end of the billing period to avoid being charged.

Q: If I have stopped using Bookipi, will I be charged any fees?

A: If you have paid for a subscription and want to cancel, make sure you go to the Subscription Management section in Settings and deactivate your subscription to prevent future charges. You can reactivate at any time and you can still create invoices on our Free plan.

Q: Do I have to pay for reports?

A: No, reports are available for free on Bookipi.com

Q: I’m a not-for-profit and I don’t have a credit card, can you accept any other forms of payment?

When you pay for Bookipi the checkout accepts credit cards and debit credit cards, like Debit-Visa or Debit-Mastercard. The bank that holds the bank account for your NFP should have issued you an access card that is a debit-credit card for situations like this. You can use this debit-credit card for your Bookipi subscription.

Q: If we opt for the subscription but choose to cancel before the next billing date, will we get a pro-rata credit?

A: You can cancel your plan at any time. When you do, your current plan will last until the end of the current month.

Q: If I cancel my subscription through the web app, will I still be charged if I'm on autopay?

A: Yes, even if you cancel your subscription through the web app, you may still be charged if you’re on autopay. To prevent further charges, please make sure to cancel the autopay directly with your bank.

Bookipi Invoice Mobile App questions

Q: Is the Bookipi Invoice Mobile App free?

Bookipi Invoice Mobile App is free. If you have previously signed up on Bookipi.com, all your data will be available on the mobile app when you log in.

Q: If I have an account on Bookipi.com how do I switch to the Bookipi Invoice Mobile App?

A: Our Bookipi Invoice mobile app is free, and if you have already signed up on Bookipi.com, all your data will be available on the Bookipi Invoice Mobile App when you log in using the same login you use for Bookipi.com.

Q: What are the differences between Bookipi.com and the Bookipi Invoice Mobile App?

A: The following features are available on Bookipi.com:

  • generate an invoice,

  • quote,

  • credit note,

  • estimate,

  • delivery note,

  • purchase order,

  • proposals,

  • esignature,

  • request deposits,

  • recurring invoices, and

  • administering multiple companies.

  • AI Website builder

Proposals, request deposits, recurring invoices, and multiple companies are only available on Bookipi.com.

Q: What devices can I use the free Bookipi Invoice Mobile App on?

A: You can use the app on a mobile device or a tablet device. Our app is available for download on the Apple App Store and Google Play.

Q: I’m currently using the Bookipi Invoice Mobile App. Can I still access the Reports on Bookipi.com if I am not subscribed?

A: Yes, the reports feature is available on the Free plan on Bookipi.com

Q: Do you have any plans for monetizing the Bookipi Invoice Mobile App?

A: The Bookipi Invoice Mobile App currently has free unlimited use. Any subscription will be communicated in advance.

Discover more tutorials & get the most out of using Bookipi

Learn how to get started with Bookipi with our simple guides including:

Try out Bookipi for free. You can also get a Bookipi subscription that gives you access to all features via Bookipi.com and Bookipi Invoice Mobile app. Read up on our Subscription FAQs.

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