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How to accept or decline a payment intent
How to accept or decline a payment intent

Learn how to accept or decline a payment intent if you don't have card payments set up

Aiko avatar
Written by Aiko
Updated over a week ago

How to accept or decline a payment intent

If a customer has paid an invoice but you haven’t set up card payments yet, here’s what you need to know to ensure everything goes smoothly with your payments in Bookipi Invoice via Stripe.

Getting Started

When you create your Bookipi Invoice account, the option to accept credit card payments is turned on automatically. Your customers can enter their card details to pay, but no money will be taken until you set up Stripe.


How to accept the payment intent

Sign Up for Stripe:

You need to sign up for a Stripe account within 7 days of a customer entering their card details. If you don’t sign up or turn off the feature, no charges will be processed.

How to Sign Up:

  • Via Email: Use the email you received about the payment to sign up.

  • Via Mobile App:

    1. Open the Bookipi Invoice app.

    2. Go to Settings > Customer Payment Options > Accept Credit Card.

    3. Fill in the details and authorize access to Stripe.

  • Via the Web App:

    1. Click your user icon

    2. Go to Settings

    3. Under the General tab scroll down to Payment.

    4. Enable the 'Accept Credit Card' button.

    5. Fill in the details and authorize access to Stripe.


Fees

Sign-Up Cost: Signing up for Stripe is free.

Transaction Fees: Each payment has a fee, which depends on the country and the card used. See this link for details on fees.


How to decline the payment intent

If you don’t want to use Stripe or accept card payments, you can turn off this feature:

  1. Go to Settings in Bookipi Invoice.

  2. Go to Customer Payment Options.

  3. Turn off Accept Credit Card.

A payment intent will not be processed until you sign up for card payments with Stripe within 7 days. If you turn this feature off or do not register within 7 days of the customer entering their card payment details, then no charges will be made.


Discover more tutorials for Bookipi Invoice on web app.

Get the most out of Bookipi Invoice on Web v2 with our Bookipi Invoice web app guides.

Download Bookipi Invoice mobile app for even faster mobile invoicing. Check out our mobile app guides.

Get unlimited invoices and full features of using Bookipi Invoice across web and mobile app with a Bookipi web subscription. Read our user guides for Bookipi subscriptions.

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