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How to Find Your User ID

Written by Support team

For Android/iOS:

  1. Open the My Muse app.

  2. Go to the Profile tab at the bottom of the screen.

  3. Your User ID is displayed under your username.

Why Your User ID is Essential

When you contact support, your User ID helps us find your account instantly and assist you faster. With it, we can:

  • verify your purchases and subscriptions,

  • add coins to your account if needed,

  • review your activity history — including coin transactions, episode unlocks, ad views, and more.

Without your User ID, we may not be able to fully resolve your request.

For any questions or concerns, feel free to reach out to us at support@muse-app.co. Our support team may follow up for additional details, so keep an eye on your inbox. We'll get back to you as soon as possible — you'll always hear from us!

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