Thank you for reaching out. We understand your concerns and would like to clarify.
We'd like to clarify how payment processing works with our application. The payments are processed securely through trusted third-party payment providers, and we do not store cardholder information on our systems. The subscription terms, including pricing and renewal details, are clearly communicated to users before completing subscription purchase.
All charges on your account were made during your visit to our website. When pop-up offers appear, selecting "Continue Purchase" confirms the transaction. If you didn’t wish to proceed, there was also an option to skip.
Please be assured we never apply charges without clear consent. We apologize for any confusion and are happy to provide further details if needed.
Thank you for your understanding.
For any questions or concerns, feel free to reach out to us at support@muse-app.co. Our support team may follow up for additional details, so keep an eye on your inbox. We'll get back to you as soon as possible — you'll always hear from us!