If your event isn’t appearing on your public page, there are several areas to check, such as ticket settings, event capacities, and whether the entry is published.
This article explains the key checks to make sure your event displays correctly and tickets are available.
To do this:
Open your Scheduling page.
Select the event from the schedule list, then Edit entry:
Ticket settings
Select the Tickets & Costs tab and check the Restrict when this ticket will be available setting:
This should be generous enough to show the event. This is probably at least four weeks or longer. Leave it completely blank for no restriction.
Open the Tickets & Costs to ensure you have ticked the Show this ticket? box for your ticket/s:
Event capacities
Under the Tickets & Costs tab, check that the maximum capacity is more than 0, likewise with ticket allowance and Maximum tickets per booking.
Published status
Check the Published? toggle in the top right of the Information page to ensure the entry is published:
💡 To note: If you notice a green tick next to an event on your public page, it means the email address you are logged in with has an active booking for that event. It does not indicate whether the event is published or available to others.
i.e.:
💬 Need extra help?
For the quickest response, contact us via live chat on our homepage or your account. Buddy, our trusty chatbot, will assist first and pass you to a support team member if needed.
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Thank you! 🕺
Tags: publicpage