We have created a help centre specifically for your customers where they can find guidance on:
How to book
Bookings
Events
Memberships
Managing your account
FAQs
Sharing help centre links
You can share these links wherever you feel they are needed, including event descriptions, ticket details, etc.
To add a link to these fields:
Select your entry from your Schedule and select Edit entry:
Find the 'Description' box under the Information tab or 'Ticket details' in Tickets & costs tab (you may have to choose the pencil and paper 📝 icon to edit a ticket if you have more than one set up):
Enter the link and whatever text you wish to appear in this format:
<a href="http://support.bookwhen.com/en/collections/3587100-booker-help-centre" target="_blank">The text you want to appear here</a>
href= is followed by the link you want to point to; the link should be enclosed in " " marks
target="_blank" means that the link will open in a new browser tab (you can take this out if you don't want this to be the case).
The text that appears between > and </a> is what will show to your bookers in the event description/ ticket details.
💬 Any questions or feedback? There are two ways to get in touch:
For a quicker response, please contact us via live chat on our homepage or your account.
Or send us an email
Thank you! 🕺