✨ Please note: Discount sets are available on the Lite plan or above.
If you offer multiple discount codes or bulk booking discounts, the following will happen if a customer tries to use more than one at checkout.
This article covers:
Multiple bulk booking discounts
If more than one bulk booking discount is valid for a transaction, the system will automatically apply the 'better' deal to the basket, but not all deals.
Multiple discount codes
If a customer has two different valid discount codes and tries to apply both at checkout, the system will automatically decide which code gives the customer a better deal and apply only that code. Multiple discount codes are not possible.
For example:
Discount code + Bulk booking discount
As in the example above, if a bulk booking discount automatically applies to the basket and the customer adds in a discount code, the system will automatically detect the better deal and only apply that.
💡 When multiple discounts apply (e.g., a discount code and a bulk booking discount), the system will automatically apply the highest available discount. If the discounts apply to different tickets, both will be redeemed. For example, if the code is for "Ticket A" and the bulk discount applies to "Ticket B," the bulk discount will apply to "Ticket B," and the code can still be used for "Ticket A."
In our help articles on setting up discount codes and bulk booking discounts, we describe the relevant "Ticket discount applies to:" option in more detail.
Discounts and Passes
Discount codes take priority over pass redemptions, meaning if your customer with an active pass adds a ticket to their basket, the system will deduct the discount amount and not deduct a use from their pass.
This also applies to customers who add a pass simultaneously with their ticket and discount code. Learn more here.
💬 Any questions or feedback? There are two ways to get in touch:
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Tags: classpasses, classpass, class