Bookwhen integrates with the web conferencing application Jitsi which allows you to generate video call meetings as a location for your bookers. 

Video call links generated in this way are secure and are only accessible from the booking confirmation emails or booker's user accounts.

Jitsi is open-source software that offers free video calling with unlimited participants and call length. It is accessible through browsers, with a shareable URL (desktop) or a mobile app (required from mobile devices). You can read more about Jitsi here.


Adding a location that generates a Jitsi call

You can add locations to your entry from the entry setup or the locations settings page.

To create a video call for an online event, add a new location and select Online event:

Give the location a name (displayed to your bookers on your public page) and select Jitsi from the Online provider menu.

Then enter any additional session information that your attendees may need for the call in the Private online session information field. For instance, you may wish to advise bookers that they should download the Jitsi app (from their app store) before the event if they intend to join from a mobile device (phone or tablet).

That's it! Your public page will now display the online video call name as the location of your online event.


Bookwhen generates a unique video link for every date on the entry, so you only need to create the Jitsi call location once. If you select this location again on future entries, it will continue generating a video call link for each event on each date separately.

You only need to create a different Jitsi call location if you want another location name or other private online session information for another entry.


How your bookers access the video call

Your attendees can find the link to access the Jitsi video call in their booking confirmation email by clicking on View online event.

After this, they need to select Join event now with Jitsi Meet to join the video call.


How you access the video call

You can view your online event page from your schedule page, which includes any joining instructions. Select the relevant date/time, then Online event

Please note - This button will only appear if you've set your location as 'No map - online event'.

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