✨ Please note: Passes are available on the Standard plan or above, and the pass reporting feature is currently available to Account owners.
There are two ways you can generate pass reports:
Download the purchased pass report directly from the Passes tab or
Export a customer report (that contains information on how many passes a customer has purchased, when their pass expires, and how many uses they have remaining).
Download the purchased passes report
Select Packages & Discounts from the left-hand menu. From here, select Passes, then Download purchased passes report under Options:
Once selected, you can select whether you'd like to Exclude fully used passes. To do this, select the tickbox before continuing to Download the report:
✨ This will ensure only currently active passes with remaining uses are included in the report.
Export customers (CSV)
You can export your customers as a .csv file (e.g. Excel spreadsheet) from the Customer list.
To download the report, select Options, then Export customers (CSV):
This export provides three columns:
U = Passes bought (how many passes a customer has purchased)
V = Pass uses remaining (how many uses they have remaining)
W = Pass expires at (the pass expiry date)
✨ You can also search, view and export booking or attendance information as outlined here.
💬 Any questions or feedback? There are two ways to get in touch:
For a quicker response, please contact us via live chat on our homepage or your account.
Or send us an email
Thank you! 🕺
Tags: classpass, class, classpasses