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Setting up live streaming using your own Zoom details
Setting up live streaming using your own Zoom details

For those who do not want to use the Bookwhen/Zoom integration and instead want bookers to use their own Zoom meeting details.

Jen avatar
Written by Jen
Updated over a week ago

โœจ Please note: The Zoom integration is available on the Lite plan or above.

This article covers:


How to manually add joining details

โ—๏ธPlease do not enable the Bookwhen-Zoom integration if you opt for this setup.

To set up live streaming using your own Zoom details:

  1. Copy the link once you have created your Zoom meeting ID within your Zoom account.

  2. Select the entry from within your schedule, then Edit entry:

  3. Select the Location tab, then Online event and Add a new location. You can then add a Location name (such as 'Zoom - Manual') and select Manually added joining details from the Online provider drop-down list:

  4. Finally, paste your Zoom link into the Private online event information field if you want to use the same meeting ID for all event dates/times within entry.

    • We recommend that you paste your Zoom details, such as the Zoom ID and any other joining information, such as a Zoom password if you have set it up.

๐Ÿ‘‰ Be sure to Save your entry before exiting.

๐Ÿ’ก Please note: If you'd like each class to have a unique Zoom meeting ID, do not add any information in the Private online event information box. Instead, leave this box blank and follow the below steps.

Setting up a unique Zoom meeting ID for each class

If you'd like each event date/time in your entry to have a unique meeting ID, select the date/time you'd like to update on your scheduling page, then the drop-down menu next to Edit entry.

From here, select Add online joining details:

You can then add relevant information in the Private online event joining details box in the pop-up window:

๐Ÿ’ก This link will only apply to the date/time that you select.


Test booking

We recommend doing a test booking as admin so you can review how the meeting will appear to your customers.

Once a customer makes a booking, you will receive a confirmation email that will link to View online event.

For example:

๐Ÿ‘‰ The customer selects that button to view the event details you have set up.


๐Ÿ’ฌ Any questions or feedback? There are two ways to get in touch:

Thank you! ๐Ÿ•บ

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