Go to Bookwhen
All Collections
Tickets, Discounts & Passes
Tickets, Discounts & Passes
How to set up tickets, discounts, passes and other promotions for your events
24 articles in this collection
Written by
Jen
and
Anni
Tickets
Tickets & Costs
Create tickets for your events and determine costs, availability and payment options
Written by
Jen
Updated over a week ago
Cancelling and transferring tickets
How to cancel and transfer tickets as an admin
Written by
Jen
Updated over a week ago
Exclusive tickets
How to offer exclusive tickets to your members
Written by
Anni
Updated over a week ago
Offering different ticket types
The booking options you can give to your customer when creating your event
Written by
Jen
Updated over a week ago
Group/Family tickets
Create a ticket type that gives access to your event for groups of 2 or more people
Written by
Jen
Updated over a week ago
Courses
This article will guide you on how to offer your customers the option to book a series of events.
Written by
Jen
Updated over a week ago
Hiding your ticket availability
Learn how to hide your ticket availability
Written by
Jen
Updated over a week ago
Ticket transfer restrictions
How to restrict how far into the future a booker can make a ticket transfer and if multiple transfers are allowed.
Written by
Jen
Updated over a week ago
Donations or Pay As You Feel tickets
How to let your customers decide how much they'd like to pay for a class
Written by
Jen
Updated over a week ago
Setting up sibling or friend tickets
How to set up sibling, twin, or 'bring a friend' offers using group tickets
Written by
Jen
Updated over a week ago
Using discount codes as credits
How to issue discount codes as credits for bookers to use on future ticket purchases
Written by
Jen
Updated over a week ago
Restrict when tickets are available & when events are revealed
Learn how to restrict when tickets become available and when they close, and how far in the future events appear on your schedule.
Written by
Jen
Updated over a week ago
Creating an Early Bird / Advance Ticket
Give your customers a discount when they book your events quickly
Written by
Jen
Updated over a week ago
Adding VAT to ticket costs
How to add a percentage fee to tickets
Written by
Anni
Updated over a week ago
Prorate your course ticket prices
How to automatically reduce the cost of your course ticket as each date passes
Written by
Jen
Updated over a week ago
Taking a deposit for your event
How to use existing Bookwhen functionality to take deposit payments
Written by
Jen
Updated over a week ago
Discounts
Discount codes
How to create discount codes and restrict their usage
Written by
Jen
Updated over a week ago
Bulk booking discounts
How to set up automatic discounts for bookers' bulk buying multiple tickets up-front
Written by
Jen
Updated over a week ago
2 for 1 discount options
Learn how to set up a 2 for 1 offer to your bookers
Written by
Anni
Updated over a week ago
Using multiple discounts
An explanation of what happens when a booker applies multiple discounts during the same booking
Written by
Jen
Updated over a week ago
Passes
Passes
Let your bookers purchase blocks of tickets to redeem against future bookings
Written by
Jen
Updated over a week ago
Managing your booker's passes
How to make changes to your bookers passes after purchase
Written by
Jen
Updated over a week ago
Pass deletions and cancellations
What to do if you need to withdraw or revoke a booker's pass
Written by
Jen
Updated over a week ago
Pass reporting
How to download a report of your purchased passes
Written by
Jen
Updated over a week ago