Frequently asked Questions
Answers to common questions about Bookwhen.
Incident updates 🛠️
Latest product updates 🎉
FAQ: Not receiving emails
FAQ: Google indexing
FAQ: Handing over your Bookwhen account
FAQ: Daylight savings
Red lines – 'Not in Schedule'
FAQ: How to remove the 'Login' link from your public page
FAQ: Why isn't my event showing on the public page?
Supported languages in Bookwhen
General browser troubleshooting
FAQ: Vouchers
FAQ: Courses
Browser support
FAQ: Cookies
FAQ: Transitioning to Bookwhen
FAQ: Understanding the emails Bookwhen sends
FAQ: What to do when customers have issues booking
FAQ: Trouble accessing bookings via the iframe
FAQ: How can I set an event minimum?
Using Bookwhen Live Chat
FAQ: Copyrighting your content
FAQ: Membership limitations and workarounds
FAQ: Amending your schedule when taking time off
FAQ: Understanding admin vs customer booking permissions
FAQ: Multiple schedule pages
FAQ: Common mistakes
FAQ: How to submit a feature request
FAQ: How do I modify ticket types and manage attendees effectively in Bookwhen?
Passes not showing on your booking page or schedule
FAQ: How should I price tickets for pass holders and membership-covered events?