If a pick met the following criteria and caused your entry to lose then you would be eligible for a refund:
NBA
The player in your pick is removed from the game in the 1st half due to injury and records 0 minutes in the 2nd half.
The pick was an OVER on the player’s projection.
The projection on the pick was for a full game.
1st Half, 2nd Half, 4th Quarter, and season long questions do not qualify.
The pick for your player did not exceed its projection.
If your pick tied the projection then it does not qualify.
The pick was for a regular season or post season game.
Includes NBA In-Season tournament, NBA post-season games, NBA Regular season games.
Does NOT include the All-Star Game or other events happening during the all-star weekend
The pick doesn’t qualify if:
The selected pick is an UNDER for a projection. Any UNDER picks related to the affected player will continue to be graded as a win if the player falls below their projection.
If your pick got benched or ejected from the game.
Examples below:
What does qualify? LeBron James because he left with an injury in the 2nd quarter and did not return to play.
What doesn't qualify? Brittney Griner because she was ejected in the 2nd quarter, not because of an injury.