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Understanding the Credit Impact Page in Boom

The Credit Impact page in Boom provides a high-level view of how rent reporting is influencing your renters’ credit scores over time.

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Written by Amanda Payne
Updated over a week ago

The Credit Impact page in Boom provides a high-level view of how rent reporting is influencing your renters’ credit scores over time. This page is designed to help property managers understand aggregate credit trends across their enrolled residents — not to evaluate individual renter credit scores.

Below is an overview of what this page shows, how the data is calculated, and what to expect if placeholder data appears.


What the Credit Impact page shows

The Credit Impact page displays aggregate credit score data for residents enrolled in BoomReport, measured over a six-month period starting from each resident’s enrollment approval date.

Rather than showing individual renter scores, Boom groups data to provide a portfolio-level view of credit movement over time.

You’ll see metrics such as:

  • Average credit score

  • Average points added to credit scores

  • Percentage of renters with improved credit

  • Percentage of renters who established a credit score

  • Percentage of renters who reached prime credit score ranges

What Credit Impact does not show

To protect resident privacy and ensure compliance:

  • Individual renter credit scores are never visible

  • No personally identifiable information (PII) is shown

  • Data cannot be used to make decisions about specific applicants or residents

The Credit Impact page is intended for education, insight, and trend analysis only.

This information helps illustrate overall trends and outcomes related to rent reporting across your enrolled population.


How credit scores are measured

Credit Impact looks at credit score changes over a six-month window, beginning when a resident is approved for BoomReport enrollment.

For each resident:

  • A starting credit score is captured at enrollment (Month 0)

  • Credit scores are then tracked monthly for up to six months

  • All results are aggregated and anonymized

Individual renter credit scores are never displayed to partners.


How to read the Credit Impact data

The Credit Impact page visualizes how enrolled residents’ credit scores change over time using aggregate, anonymized data. Scores are grouped into credit score ranges (or “buckets”) rather than shown individually to protect renter privacy.

The line graph and supporting tables show:

  • The average starting credit score for each bucket at the time of enrollment

  • Month-over-month score movement within each bucket

  • Trends over a six-month reporting window following enrollment

Credit score buckets typically include ranges such as 300–499, 500–599, 600–659, 660–719, and 720–850. By viewing score movement at the bucket level, partners can easily understand how renters with different starting credit profiles tend to progress over time while enrolled in BoomReport.


Why you may see “Sample data is shown”

If you see a notice indicating that sample or placeholder data is being displayed, this means Boom does not yet have enough information to show real credit impact data for your enrolled residents.

This typically occurs when:

  • Residents were enrolled without a full date of birth and SSN

  • Too few residents are eligible for credit score pulls

  • The six-month reporting window has not yet progressed far enough

Once sufficient data is available, the Credit Impact page will automatically update to show real aggregate results.


Important note about PII and enrollment

Residents can absolutely be enrolled in BoomReport and have their rent payments reported without providing a full date of birth and SSN.

However:

  • Credit Impact specifically requires DOB and SSN to pull credit score data from the bureaus

  • Without those details, placeholder data will appear on the Credit Impact dashboard

  • Rent reporting itself is not impacted by missing DOB or SSN

If you’d like help adding missing information so Credit Impact can display real data, our team is happy to assist.


Need help?

If you have questions about what you’re seeing on the Credit Impact page, or would like assistance enabling full credit data for your residents, reach out to our support team and we’ll be glad to help.

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