You can add a bank account anytime using the Boom app.

If your bank account is not connecting, please reach out to our customer support team via the Boom app or the Boom website.

If you do not link your bank account or if your bank isn't available on Plaid, we are unfortunately unable to serve you, unless you link a valid rental portal.

Boom only accepts rent paid via a bank account or bank-linked method. Acceptable rent payment methods include ACH, direct deposit, online rental portal, your landlord / utility provider portal, check, or payment apps such as Venmo, Zelle, and/or PayPal.

Unfortunately, we do not report rent paid with cash, money orders, or cashiers checks.

Boom will automatically search for these payments in your bank account transactions each month using advanced matching technology. We do not accept cash or money orders because these cannot be properly verified through our system. Boom does not accept rent receipts or call landlords for rent verification.

If you are unable to link the bank account(s) you use to pay rent to your Boom account, we are unable to report your rent payments, unless you link a valid rental portal.

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