We've custom-built tools in the back-end of WordPress to allow you to quickly and easily customize parts of your website. Click on each section below for step-by-step instructions on customizing these areas of your site.
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Depending upon the theme, your team's company website may have a banner photo along the top -- referred to as the homepage background image. This image is generally provided or selected by the Broker/Owner during the initial implementation of your BoomTown website, but can be changed in the future if needed!
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​Consistency is better here -- we recommend keeping your homepage background image the same to keep your branding consistent. Changing your homepage background image can cause confusion for leads who are returning to the site.
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As a Broker/Admin user, if you would like to move forward with making a change to the homepage background image on your website, you can do so within the WordPress console -- by selecting the Customize Website option within the Tools tab of your left-hand menu bar.

You'll be taken to a page where you'll need to select another button to Customize Website on the Homepage Customizer tile, and this should open your WordPress console.

From here you'll be taken to another page, where you can select the Homepage Settings choice.
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On the page that displays, you should see the current homepage background image, as well as a preview version of your site to the right. To make a change, select the Change Image button beneath the current image on the sidebar. If you don't see an image, and instead see a blank outline, choose the Select Image button to choose one that you'd like!
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If you'd prefer to remove your image altogether, and just have a blank background for your website, feel free to select the check box above the Home Background area of the page, where its says, Display a blank background instead of the theme's background image, and then Publish the changes!

A pop-up window will display with the files included in your WordPress Media Library -- you can select an existing image, or you can upload a new one.

Keep in mind that the image you're selecting or uploading:

When selecting an image for your homepage, avoid using any images taken from the internet -- unless you've purchased the license to the image from a reputable image-sharing website, or you have explicit rights or permission to use it.

Once you've uploaded or chosen the image you'd like to use, click on the Choose Image button on the image selection page. This should then show a preview of the way the image will appear on your website.

If the image selected is not large enough, an error message will display within the left-hand menu bar, alerting you to ensure you select a new image with the correct sizing!
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If you have the correct image size, and you're happy with the rendering displayed, you can go ahead and publish the changes to your website live, by selecting the Publish button in the top, right-hand corner of the left-hand menu bar!

​Please note that changes to the Homepage Image on the main company domain will also reflect on all Agent sub-domains, and there's not a way to customize the information shown on the menu for just the sub-domains.
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If you would like to add a homepage background video to your site, click here for more information on how to do this.

Depending upon the theme your site is set on, your company website may have a banner photo or video along the top -- referred to as the homepage background image. This image is provided or selected during initial implementation of your BoomTown website, but can now be updated to a video!
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Please Note: Only videos hosted on YouTube are compatible with your homepage video.

As a Broker/Admin user, if you would like to upload a video as your background image on your site, you’ll first want to upload a public video to YouTube.
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To upload a public video to YouTube once you’re logged into your YouTube account, select the video camera button in the upper right-hand corner of the screen and then select “Upload Video” from the drop-down menu that appears.
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​Please Note: Videos cannot be monetized.

On the next screen that appears, click the Select Files option to choose your file and upload it to YouTube.

From here you can follow the prompts by clicking Next while your video is being processed to customize the upload.
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In the last section called Visibility, select the Public option and then Publish in the bottom right to finish the upload.

On the page that populates, select the three vertical dots icon to pull up the options menu.

In the menu, click on Get sharable link. This will automatically copy the link to your video into your clipboard!

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Once you copy the URL provided within your YouTube account, navigate to your BoomTown CRM. Select Customize Website under the Tools tab on your left-side navigation.

You'll be taken to a page we're you'll need to select another button to Customize Website on the Homepage Customizer tile, and this should open your WordPress console.

From here you'll be redirected to the Site Editor, where you can select the Homepage Settings choice.
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On the next panel, choose Homepage Background Settings.
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Paste the YouTube URL in the field labeled Background video and a preview of your video will appear in the right screen.
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Video adjustment options will appear once a link has been added into this field. You will have the option to adjust the tone and brightness of your video.

Please Note: the default brightness is set to 5%, before adjusting the brightness of your video ensure your device is not set to low brightness.
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When you have the preferred tone and brightness on your video, select the 'Publish' button in the top right of the panel to publish the video.

In the bottom right corner of your editor, you will be able to toggle to view your site in Desktop view, Tablet View, and Mobile view (from left to right).

Helpful tips to keep in mind:

Customize the look and feel of your site by selecting from our homepage templates. Making these changes are quick and easy to do within your WordPress console. Find steps below!

Redirection is a redirect manager for WordPress. With it Broker/Owners (or users with Site Editor permissions) can create and manage redirects quickly and easily.

Regular expressions are supported and you can create redirect patterns to match any number of URLs. Posts and pages can be monitored for permalink changes, and redirections automatically created.
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Within the redirection console you can setup simple 301 redirects, organize redirects into groups, and import / export redirects.

1) From the BoomTown CRM, go to Tools → Customize Website → Launch Wordpress.

2) Click the Redirection tab.

3) Scroll to the bottom of the page until you see Add a New Redirection
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4) Enter the Source URL (or URL you wish to redirect), set the Query Parameters, enter your Target URL (or destination page on website), and select a Group if necessary.
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If the Target URL is another page on your BoomTown site, ONLY include the portion of the url found after the .com.
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5) Click Add Redirection and you’re all set!

Use groups to organize your redirects. Groups are assigned to a module, which affects how the redirects in that group work. If you are unsure then stick to the WordPress module.
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To add a new group simply give the group a name and click Add

The plugin has a fully-featured import and export system and you can:

You can also import from Simple 301 Redirects, SEO Redirection, Safe Redirect Manager, and WordPress old slug redirects.

Customize the look and feel of your site by selecting from a list of different Teaser widgets. Making these changes are quick and easy to do within your WordPress console. Find steps below!

Welcome visitors to your site with unique homepage text – located beneath the main background image of your website! This is also a great place to display a team photo or an image that represents your area's real estate.
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In WordPress, you can add or update your copy and/or photo within a widget that is HTML compatible, allowing you even further customizations.
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To enter WordPress and begin updating your homepage, select Customize Website within the Tools tab of your left-hand navigation menu.

On the next page, select the Customize Website button on the Homepage Customizer tile and this will open your WordPress console.
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From here you'll be taken to another page, where you can select the Widgets choice.

Select Homepage Widgets and then on the next page, select BoomTown Homepage Text.
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This will expand an area where you can add or update details for your team's welcome text and image!
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The Title area will display as the header for the section.
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The Image URL section will display your current photo's file name, or you can add a new one by clicking Select or Upload an Image button. This will display a pop-up window with the files included in your WordPress Media Library. You can select an existing image or upload a new one.
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When selecting an image for your homepage text area, avoid using any images taken from the internet, unless you've purchased the license to the image from a reputable image sharing website or you have explicit rights or permission for using it.
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The composition area allows you to enter the message that you'd like to include for your homepage welcome text. You can add hyperlinks, formatting, etc. within the Visual tab, or include HTML code within the Text tab.
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As you make the changes throughout, the preview of your website will dynamically update on the right side of the page!
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For Broker/Admins: If you'd like for the welcome text and image to ONLY display on your team's overall company homepage, and not also be included above an Agent's bio information on their subdomain, select the checkbox beneath the composition window for Don't display on agent subdomains.

Once you've made all the changes that you'd like, you can select the Done button, and then the Publish button at the top of the left-hand panel to have the changes display live on your team's website!

When accessing your team's company website, visitors will see a thumbnail image in association with the site within their browser -- and this image is referred to as your site icon, or favicon.
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This will default to a map pin image for all BoomTown websites, but if you'd like to customize your favicon image, you can do this on your end within your BoomTown account!
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As a Broker/Admin user, to make a change to the favicon you can do so within the WordPress console -- by selecting the Customize Website option within the Tools tab of your left-hand menu bar.
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You'll be taken to a page we're you'll need to select another button to Customize Website on the Homepage Customizer tile, and this should open your WordPress console.

From here you'll be taken to another page, where you can select the Site Identity choice.
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On the page that displays, you'll see a blank outline to add an image, as well as a preview version of your site to the right. To make a change, click on the Select image button within the Site Icon area of the sidebar.
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If you already have a custom favicon and want to update it, you'll see the current image, and need to select a Change image button instead.

A pop-up window will display with the files included in your WordPress Media Library -- you can select an existing image, or you can upload a new one.

Keep in mind that the image you're selecting or uploading:

When selecting an image for your favicon, avoid using any images taken from the internet -- unless you've purchased the license to the image from a reputable image sharing website, or you have explicit rights or permission for using it.
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Once you've uploaded or chosen the image you'd like to use, click Select, and you'll be taken to a page where you'll need to crop the image to include the content that you'd most prefer within the icon.
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This should then show a preview of the way the image will appear on your website tab, and when you're happy with it, select Crop Image.

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You can go ahead and publish the changes to your website live, by selecting the Publish button in the top, right-hand corner of the left-hand menu bar!

Please note that changes to the favicon mage on the main company domain will also reflect on all Agent sub-domains, and there's no way to customize the image shown for just the sub-domains.
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If you'd like to revert your favicon image back to the default, you can do so at any time by selecting the Remove button beneath the customized image, and publishing the changes!

How To Customize

How To Customize

How To Customize Site Pages

How To Customize Landing Pages

How To Customize

How To Customize

We've made customizing the order of your Agents under the "Agents" page of your site easy to do in your WordPress console!

You can edit the order of your Agents within your WordPress console -- by selecting TOOLS and clicking Customize Website.

On the page you're taken to, click the Launch WordPress button.
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Once in the WordPress console, navigate to the Site Pages option in the left-hand menu and select Edit Agents Page
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Under the Page Display Settings section, you can make edits to the text that displays above your list of agents
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Scroll down to the bottom of the page to customize the order of your agents. You can have your agents automatically sorted by first or last name, or drag and drop them into a custom position using the tools below.

Just make sure you click on the Update Agent Page Settings button to save your changes!
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While WordPress does allow for more customization using plugins, we are not always able to add a plugin as it may interfere with our code. The list below is plugins that our developers have approved and are currently available to all users:

If you would like to request a plugin that is not listed above, please submit the plugin information as an idea in our Feedback Forum. Our Products Team will review the requests submitted for possible implementation.
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When submitting these requests, please provide us with some information about what the plugin would accomplish for your needs, as these requests can oftentimes inform product feature changes moving forward!

On your team's company website, there is a company logo included at the top of the page along the menu bar. This company logo is generally provided by a Broker/Owner during the initial implementation of your BoomTown website but can be changed in the future if needed.
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Consistency is better here -- we recommend keeping your logo the same to keep your branding consistent. Changing your logo can cause confusion for leads who are returning to the site.
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IMPORTANT: When placing company logos on websites, we are subject to each MLS's compliance and regulations. Some MLSs will only allow the brokerage logo, some only the company logo, and some require both. This will be dependent on the MLS and we are unable to place a company logo on a website that is not compliant.
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As a Broker/Admin user, if you would like to move forward with making a change to the company logo on your website, please select the option to contact our Support Team, and provide us with:

*If you would like to have us create the company logo for you, or if the logo file is too small for use, there will be a fee associated with the redesign.
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Once we receive your request, our Support Team will be happy to get those changes taken care of and follow up with confirmation!
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Please note that changes to the company logo on the main company domain will also reflect on all Agent sub-domains, and there's no way to customize the information shown on the menu for just the sub-domains.

Many of our clients choose to subscribe to and use an external chat widget provided by a third-party company in order to display a chat feature for visitors to their BoomTown website.

Our Support Team is happy to help with implementing such a chat widget on your website for you!
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All we need in order to add the widget is a plain text document containing the HTML code provided to you by the third-party company powering the chat functionality.
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Here is a list of all the chat widget services that are compatible with our websites and can be requested to be added by our Support Team. If you're not seeing the chat widget service you were hoping to use, please add it to the Consumer Website section of our Product Ideas Forum or vote on an existing request.

If you'd like to move forward with any of the widgets provided by the companies below, please feel free to reach out to the companies directly to start your service with them!

​Please keep in mind that chat widgets may affect the performance of your paid advertising efforts depending upon the method and frequency at which the widget/chat box populates on the site.​

On your team's website, there are a few places that display your company's mailing or physical address by default.
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The first is to the very right-hand side of the footer section of the website, in the About Us box.
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The second location that displays your company address is on the Contact Us page along the sidebar.

This address information is generally provided by a Broker/Owner during the initial implementation of your BoomTown website but can be changed in the future if needed.
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As a Broker/Admin user, if you'd like to make additions or changes to the company address information in either location, please select the option to contact our Support Team, and provide us with:

Once we receive your request, our Support Team will be happy to get those changes taken care of and follow up with confirmation!

Please note that changes to the company address information on the main company domain will also reflect on all Agent sub-domains, and there's no way to customize the information shown on the menu for just the sub-domains.

Custom Areas are locations selected by the Broker/Owner of your website and added by BoomTown, usually during the Implementation process, that can display in the drop-down of the search bar on your website when selected.
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This will allow you to customize the areas that display, and drive traffic to certain parts of your MLS that you service or would like to highlight! It can be used to narrow the list of available search options, while at the same time, all listings from all areas in the MLS will still be available on your website.
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After your Custom Areas are created by BoomTown, that custom list will display when a visitor clicks on the search bar on your site. As a visitor starts typing in the search bar, the site will look for a match to your Custom Area list first.

Custom Areas are typically used for location data (e.g., area, city, county, postal code, etc.), however any search option found on your website (e.g., Gated Communities, Foreclosures, List Price, etc.) may be included. You're also welcome to combine search criteria into a Custom Area. If you can search for it, then you can create a custom area for it!
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​Custom Areas can also include polygonal map searches performed on the site! However, it's important to note that attempting to view two Custom Areas that were created with the polygonal searches will lead to the results not displaying correctly as only one map can be utilized at a time.
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If you'd like to edit, add, or remove Custom Areas from your list, please reach out to our Support Team, and provide us with:
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Once we receive your request, our Support Team will be happy to get those changes taken care of and follow up with confirmation!

If your team's website is utilizing the Hawkeye theme, there are three circles included on the homepage by default, that allow you to highlight certain information and route visitors to pages associated with those callouts!
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As a Broker/Admin user, if you would like to make a change to any of the verbiage, images, or links within your website's porthole images, you can do so within the WordPress console -- by selecting the Customize Website option within the Tools tab of your left-hand menu bar.

You'll be taken to a page where you'll need to select another button to Customize Website on the Homepage Customizer tile, and this should open your WordPress console.
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From here you'll be taken to another page, where you can select the Widgets choice.
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Then select the option for Homepage Widgets, and on the next page, the choice for BoomTown Portholes Widget.

Within this drop-down menu will be all the current porthole settings for your team's website (ordered from top to bottom, and meant to reflect the order on the site from left to right).
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You can change the following information for each of the three portholes on the site:

As you make changes to each porthole on the sidebar, you should see the updated information displayed to the right in a preview version of your site. Once you're happy with the rendering displayed, you can go ahead and publish the changes to your website live, by selecting the Publish button in the top, right-hand corner of the left-hand menu bar!

Please note that changes to the homepage portholes on the main company domain will also reflect on all Agent subdomains, and there's no way to customize the information shown here for just the subdomains. There is however a way to disable these from showing on Agent subdomains entirely. If you'd like for the portholes to ONLY display on your team's overall company website, and not also be included above an Agent's bio information on their subdomain, feel free to select the check box beneath the composition window for Disable on agent subdomains.

On your overall team website, within the footer section at the bottom, there's a place for you to display icons with links to your or your team's various social media accounts!
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Below is the list of social media icons that we currently support and are able to add to the footer of your site:

If you'd like to make additions or changes to the Get Social area of your website, please select the option to contact our Support Team, and provide us with:
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Once we receive your request, our Support Team is happy to get those changes taken care of and follow up with confirmation!
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​Please note that changes to the footer section of the main team domain will also reflect on all Agent sub-domains, and there's no way to customize the information shown in the footer for just the sub-domains.

On the homepage of your website, you'll have a section displaying your Top Areas & Neighborhoods, so that you can drive traffic to the areas you and your team most often service!
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In order to make changes to the Top Areas & Neighborhoods section of your website, the changes will first need to be made in the Guides area of your WordPress console.
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Then, by making updates to the Guide Pages, and the Guide Page order, those updates will automatically be reflected in the Top Areas & Neighborhoods section (unless indicated otherwise).
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The search you enter for each Guide will also pull in under the Top Areas & Neighborhoods and display as the numbered bubble alongside each title.

Additionally, you'll be able to indicate how you'd like each Guide Page (and subsequent Top Area & Neighborhood) to be titled on the site.
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​For more detailed information about creating and updating your Guide Pages, check out our Guide Pages article!

On your website, there is a top navigation menu that displays additional pages for the site and makes them easily accessible to visitors. The appearance of the menu will differ depending on which website theme you have, however, the functionality will be the same for each.

This top navigation can be ordered according to your team's needs -- and there's an option to have a drop-down menu added beneath the menu items to create a sub-menu for each.
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The menu items can link to pages within your BoomTown site, and can also link to outside sites-- such as an external review page.
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If you'd like to make additions or changes to the menu bar for your team's website, as a Broker/Admin user you can do so within the WordPress console -- by selecting the Customize Website option within the Tools tab of your left-hand menu bar.

You'll be taken to a page where you'll need to select another button to Customize Website on the Homepage Customizer tile, and this should open your WordPress console.

From here you'll be taken to another page, where you can select the Menus choice.

On the next page, select the Main Menu option.
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You'll be directed to a page that displays all of the current menu items and sub-menu items for your team's website (ordered from top to bottom, and meant to reflect the order on the site from left to right).
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In order to update an existing menu item, simply navigate to it in the list that's displayed, and select the down arrow button on the right-hand side of the menu item.
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This will expand the details about that menu link, so that you can make edits to the title, the URL where it directs, and the title attribute (should you wish to include this).
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You can also elect to remove a menu item here, by selecting the Remove hyperlink beneath the details.
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If you're updating the URL for a page within your BoomTown website, you don't have to include the entire URL within the menu item, and instead can include the details after the / in the URL.
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For example, if the page you're trying to link is for the URL https://www.cobblestonegroup.com/resources/ -- you can include just the details after the --.com/ in the address, displaying like /resources/ as in the screenshot below.

If you're linking to an external website, be sure to add the entire URL for the website within the menu item, including the http:// or https://.
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​Menu items with links to external websites will automatically be set to open in a new tab in a visitor's browser when clicked, ensuring that they aren't navigating away from your BoomTown website!
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Once you've made the changes that you'd like, select the Publish button at the top of the left-hand menu bar to complete the updates!

To add a new menu item to your team's top navigation menu, scroll to the bottom of the list of current items, and select the + Add Items button.

This will take you to a page where you can choose how you'd like to add the menu -- from an existing Page, Guide, Blog, etc. on your website, or from a custom link (that can be either internal to the website, or external).
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Selecting the arrow next to each section will expand it to make changes accord to your preferences.
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If you select the choice for Custom Links, you'll be able to enter a link and the title you'd like to have display for the menu item associated with the link.

If you're adding a custom link for a page within your BoomTown website, you don't have to include the entire URL within the menu item, and instead can include the details after the / in the URL.
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For example, if the page you're trying to link is for the URL https://www.cobblestonegroup.com/resources/ -- you can include just the details after the --.com/ in the address, displaying like /resources/

If you're linking to an external website, be sure to add the entire URL for the website within the menu item, including the http:// or https://.
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​Menu items with links to external websites will automatically be set to open in a new tab in a visitor's browser when clicked, ensuring that they aren't navigating away from your BoomTown website!
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When you've made the changes that you'd like, select the Add to Menu button, and then make sure to publish the changes overall!

​When adding new menu items, you will be able to add more than your site will be able to display, so be conscious of how the menu bar is updating in the preview menu of your site (located on the right) as you go, to ensure you're not adding too many menus! You can always nest menu items within one another to create sub-menus if needed!
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If you'd like to change the order of the menu tabs on your team's website or nest certain tabs within one another to create sub-menus, this can be done two ways!
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The first is to drag and drop the items into the order that you'd like. As you're moving the menu items, WordPress will automatically display a grey dotted outline of where the item would fall if dropped. You can put them in line with other menu items, or move them to the right to nest them as sub-menus.
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The second way to change the order of the menu items is by selecting the Reorder button at the bottom of the menu list.
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This will then populate the items with up & down and left & right arrows -- allowing you to move the menu item accordingly! To nest or un-nest one, simply utilize the left & right arrow buttons.
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Once you've made the changes that you'd like, select the Done button.
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Then, make sure that for either approach you click on the Publish button at the top of the left-hand menu panel at the end, to make the changes appear live on your team's website!
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You will only be able to create one layer of nesting with menus on the website, to create a sub-menu. There is no option to create a sub-menu within a sub-menu at this time, so please be advised when reordering menu items!
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Please note that changes to the top navigation menu on the main team domain will also reflect on all Agent sub-domains, and there's not a way to customize the information shown on the menu for just the sub-domains.