These instructions only apply to inviting interpreters directly from Zoom. You are not able to transition an existing call between the Boostlingo Platform and Zoom platform.
Share unique email addresses with requestors
Once you have set up Zoom policies and attached them to individual accounts and requestors email addresses will be generated that users can invite to their Zoom meetings. These email addresses represent the pool of interpreters matching the language pair and service type set during configuration.
To access these emails for an account go to Accounts > Select an individual account > then scroll all the way to the right at the top of the accounts flyout to select "integrations"
Under the Zoom header you will see unique email addresses for the assigned requestors, language pairs, and service types. These can be shared with requestors. Many clients will add them to their contacts to make adding interpreters quicker during a Zoom meeting. [How to Download Interpreter Contact List for an account] [How to import the contact list for common email providers]
If you ever need to invalidate an existing address you can do this from this same page by clicking the refresh signal next to the email address on the far right. This will generate a new address, voiding the existing address.
Invite an Interpreter
First ensure that the waiting room is disabled and the meeting is not locked:
Note the email address for the required language pair, requestor, and service type to invite to the meeting. (or select it from saved contacts if this has been set up)
Follow the "email" instructions for "how to invite an interpreter during a meeting" from Zoom's help center: Zoom Help Center: Inviting others to join a meeting
Steps as of 10/7/2026:Click the Email tab.
Select an email provider:
Default Email: Invite others by using your default email application for your computer.
Gmail or Yahoo Mail: Invite others by using the Gmail or Yahoo website. You will be prompted to sign in to your account.
Your email service will be opened, either through your desktop mail application or through your default web browser.
Add [The correct email address from above] to the email and send it
A new email will be composed automatically with the meeting information in the email body.
Do not change the body of the email when sending it. Our system is set up to take action based on the specific format of the email itself.
Next steps / Getting more help
If an interpreter doesn't join, click here for common issues and troubleshooting steps.
You can always reach out to your Account Manager and the Boostlingo Support team for help!