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Refunds, Trial details, and Auto-Renewing Subscriptions

Written by Shane McLoughlin

Booth.Events offers flexible membership options with a built-in free trial, but it's important to understand how billing and cancellations work.


Free Trial Details

  • All memberships come with a 14-day free trial before any payment is charged.

  • Only one free trial is allowed per user/account.


Auto-Renewing Subscription

  • Memberships automatically renew. To turn off auto-renewal (or cancel your trial before you get charged ), you may cancel your trial or subscription at any time, up to 24 hours before the next billing cycle to avoid charges.

  • Cancellations must be completed by you through the Billing page in your Dashboard.


Refund Policy

  • Per the Terms of Service, all purchases and payments are final. The company does not issue refunds under any circumstances (this includes refund requests, charges after cancellation, or requests to restore an event credit that was already used).


Basic Membership & Event Credits

  • You cannot purchase a Basic Membership if you still have Event Credits remaining.

  • Please use your credits first before switching plans.

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