We use a carefully curated tech stack throughout the project to communicate and collaborate with our clients.
We have multiple lines of communication for clients to reach out for help, including a dedicated Slack channel for different packages.
Our clients can track project progress through ClickUp and are given access to a bespoke CX Portal for all your project information in one spot, including regular reports.
We use Airtable to collate and analyse conversational data and provide our clients with optimisation insights.