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Why do I need Live Chat on my website?
Why do I need Live Chat on my website?

Tap into the power of Live Chat for service, sales, and marketing.

Sean Melis avatar
Written by Sean Melis
Updated over 3 years ago

Modern customers expect fast, personalised service, and prospective customers may have questions as they browse your website. When they can't get answers quickly, you lose business. Many visitors will often leave your site instead of spending precious time searching for answers.

As 41 percent of customers expect to see Live Chat on websites, it's becoming more and more critical for businesses to provide chat widgets on their sites.

Having a Live Chat option on your website gives visitors a simple way to reach out for support and get immediate answers. Providing better service and faster solutions helps build trust and increase customer satisfaction.

Through Live Chat, you're also keeping prospects engaged, increasing conversion rates. According to Forrester, visitors who engage in Live Chat are 2.8x more likely to convert.

Many of our partners provide Live Chat on their platforms. For more insights and information, visit their websites:

To discuss what Live Chat can do for your business, get in touch with us at email@bothello.io or send us a message in the chat.

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