What can Chatbots do? | Help Centre

Chatbots are available 24/7/365 to provide instant customer service and help your business. They can be used for:

Providing after-hours support. Chatbots can be available outside of regular hours, so you don't have to staff your support team round the clock. When live agents are offline, Chatbots can gather a customer's contact info and route it to a support agent to address when they're back online.
Handling routine enquiries and requests. Chatbots provide immediate, consistent, and accurate answers to common queries. They can also integrate with business systems to handle order requests, scheduling, sending forms, and more. More complex tasks and questions can be escalated to a live agent.
Generating leads. Chatbots can gather information through chat interactions, qualifying, segmenting, and routing leads to the proper sales team member.
Facilitating sales. Chatbots can send proactive messages to engage website visitors. They can use website behavior, demographic information, interaction history, and customer preferences to make product recommendations and push relevant offers.

Many of our partners provide Chatbot software on their platforms. For more insights and information, you can visit their websites:

To learn more about how Chatbots can help your business, get in touch with us at email@bothello.io or send us a message in the chat.