An AI Chatbot is software that responds to text-based messages and simulates conversation in natural language. At its core, an AI chatbot is fed an input, which it then interprets and translates into a relevant output. This is the response the user receives after asking the question. The constant interaction creates a data feedback loop that will help the chatbot learn and improve how they understand questions and response over time.

Chatbots can be made available on several channels; including your website, social media platforms and messaging apps.

For more details on AI Chatbots and their benefits and capabilities, check out our partners' websites: