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Help! My discount code isn't working!
Help! My discount code isn't working!
Priya Patel avatar
Written by Priya Patel
Updated over a week ago

Have you met the voucher's minimum spend?

These can be found in the T&Cs of the code.

Does your basket contain any restricted items?

Please note that all Bother promotional discounts not valid for use on orders containing baby milk/formula or any alcohol/alcohol-branded product.

This would explain the error message, however, if you amend your basket to ensure that it meets the minimum spend after deducting the value of any restricted items, this code will go through without any issues. For full terms and conditions please see our website.

Is your voucher still in date?

Please check to ensure your voucher hasn't expired!

If you've checked all of the above and that pesky discount code still won't apply, give our customer care team a shout and we'll see what we can do 😎

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