If you are having issues opening your holding statement or share/note certificates, your browser may be blocking pop up windows. You can disable the pop-up blockers by following the steps listed in the links below based on the browser you're using.
If you are using Firefox, follow the instructions here:https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting
If you are using Safari, follow the instructions here:https://support.apple.com/en-nz/guide/safari/sfri40696/mac#:~:text=Allow%20or%20block%20pop%2Dups%20on%20all%20websites,you%20can%20turn%20it%20on
If you are using Google Chrome, follow the instructions here: https://support.google.com/chrome/answer/95472?hl=en&co=GENIE.Platform%3DDesktop