How to Add or Remove a Bank Account (Web Version):
Step 1: Navigate to the Bounce dashboard and visit the 'Payment' page on the profile.
Step 2: Navigate the Payments page on your profile
Here, you will be able to add Credit Cards and Bank Accounts to your profile and view your payment history.
Note that Credit Cards facilitate outbound payments, such as ticket purchases for an event you are attending, while Bank Accounts handle inbound payments, like receiving an event payout.
Step 3: To delete a bank account or set it as the default account, navigate to the dropdown menu on the selected account, and select 'Delete Bank' or 'Make Default'.
Step 4: To add a new bank account, select 'Add Bank' and input the necessary details.
Step 5: Changing your event's payout destination
Once you have added your bank accounts to your profile, you can easily switch the payout destination on any event you are currently hosting on Bounce.
To do so, visit the event page you are currently hosting, and click the 'Payout destination' dropdown. Here, all of your added bank accounts will appear, where you can choose your preferred payout destination.
How to Add or Remove a Bank Account (App Version)
Step 1: Navigate to your profile, and click on your Public Profile tab, next to your Real Profile.
Step 2: Click on the dollar bill icon, located to the left of your profile photo on the Public Profile.
Step 2: Click on the Banking tab. To manage your accounts, click into Credit Card or Bank Account. To add a Bank Account, click + Add Bank Account.
Step 2: To delete a bank account or set a bank account as your default, navigate to an added bank account and click Set as Default or Delete.
Event Payouts:
Student Clubs Affiliated with the Following Student Unions:
UBC AMS, UBCO SUO, Western USC, NBCC, Bishops SRC, and St. Clair SRC:
If your student club's Bounce Organization is attached to your paid event page as the host, the payout will automatically deposited to your student union's bank account. For instructions on how to attach your club as the event host, visit our tutorial HERE.
For questions about reimbursement timelines from the student union to your club, please reach out to your student union's finance department.
Event Planners, Venues, & Student Clubs Affiliated with the Following Schools & Student Unions:
Queen's, Dalhousie, SMUSA, New Brunswick Community College, Simon Fraser University (SFU), University of Victoria (UVic), Toronto Metropolitan University (TMU), USask, UPEI, University of Toronto (UofT), Humber, Laurier, Guelph, UWaterloo, Humber, Cape Breton
Event payouts typically deposit in bulk 4-7 business days after the event end date, depending on bank processing. To receive a timely payment, the event page creator must:
Add a bank account to their Bounce Profile
Complete the Stripe identity verification
Desktop: via the banner located at the top of your Home Screen
App: via the pop-up located on your Profile
If you have completed these steps and haven't received your payout within 7 business days post-event, please contact support@bouncedinc.com