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Request a Refund

Learn how to request a refund for an event ticket with this step-by-step guide. Follow these instructions to ensure your refund request is submitted correctly.

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Written by Marketing Bounced Inc.
Updated over 2 months ago

Step 1: Click on the ticket icon located on the main menu.

Step 2: Search for the event you're requesting a refund for.

Step 3: To access your tickets for a specific event, tap the ticket icon.

Step 4: Use the three-dot menu button to access the Request a Refund option.

Step 5: Press Confirm to submit your refund request.

Keep in mind that refunds are issued by the event host, not by Bounce. If you need further assistance, contact the event host using the Contact Host button on the event page.

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