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Contact Host, Ticket Refund Requests & Partnership Inquiries

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Written by Robert Lim
Updated over 2 months ago

Partner with Bounce

We provide a range of sponsorship opportunities for eligible hosts. To explore potential partnership opportunities, please contact us at partnerships@bouncedinc.com.

Contact Host / Request Special Refund


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Learn how to contact an event host for assistance with your ticket or event-related queries. Follow these steps to get in touch quickly and efficiently.

Step 1: Open the Ticket Section

Click on the ticket icon located in the main menu.

Step 2: Select Your Event

Find the event you're interested in. Each event displays key details at a glance.

Step 3: Contact the Host

Click the Contact Host button to proceed.

Important Notes

- This connects you directly with the event host who sold you the ticket.

- For special arrangements or refunds, the host is your point of contact.

- While Bounce handles ticketing, refunds are issued directly by the host.

- If the event has ended or the payment has already been processed, Bounce cannot issue refunds.

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