When a school adds you as an admin, Bound sends an invitation to your email. Open the email and click Accept to confirm you're joining the school. From there, you'll be directed to log in or create an account to finish setting up your access.
Tip: If you don't see the invite, check your social/promotional and junk/spam folders.
Accept & create account/login
Go to your email.
Find your invite from Bound (hello@gobound.com) in your inbox.
Click Join Now.
Clicking Join Now will redirect you to login or create an account in Bound.
We recommend that you use the same email for all of your Bound access and use the email and password option to create your account. That way when you switch from device to device you always be in the same account; your school's admin page, your family or your tickets all under one profile.
You now have access to your school's admin page.
Note: If you already have a Bound account set up tied to the email you accepted the invite with, you will be redirected to the school admin page. A message will display: "You have successfully accepted the invite!"
Troubleshooting Missing Invitation Email
If you haven’t received your Bound invitation email, try the following steps:
Verify the Email Address: Confirm with the sender that the invitation was sent to the correct email address. Ensure there are no typos or errors, and remove any leading or trailing spaces.
Request a Resend: If the email cannot be found, ask the sender to delete the old invite and resend a new one to your correct email address.
Contact IT Support: If you suspect email filters are blocking the invitation, contact your IT department to whitelist the sender’s domain.
If you’ve followed all the instructions/troubleshooting but still haven’t received your invitation email, consider using an alternate email address to receive the invite. Once accepted, you can update your contact details later if needed.
For further assistance, contact your administrator or the Bound support team.