FAQ
Frequently Asked Questions
By Ben and 2 others3 authors25 articles
- Can I update my user type?How do I edit my user type?
- What are the benefits of getting published?
- I want to join BowerBird to download a project but I’m not an architect, designer or journalist.
- Why am I not showing up on Discover?
- What are the different types of users on BowerBird?
- Can I delete my user profile?I want to remove my user profile from BowerBird
- How can architects + designers get more out of BowerBird?So you've been using BowerBird for a while now, but you're wondering how you can optimise your account. We've got some great hacks!
- Invite someone new into BowerBirdHow to add new users to BowerBird
- What topics get covered through BowerBird?What types of architecture projects get published through BowerBird?
- What is our Chat Support and when is it active?How can I contact BowerBird?
- How do I confirm my account?Did someone invite you to BowerBird a while ago, and you forgot to confirm your account? We've got you covered
- How do I edit my profile?Find out how to Edit your profile, including your description, photo, and user type
- What is a 'verified journalist'?Verified journalists are able to download images from your BowerKits and have gone through a manual vetting process
- Should I contact journalists more than once?
- I have a spreadsheet of journalist contacts, why would I use BowerBird?
- Can I change my password?Yes, you can change your password.
- Can I change my account email?How to change your email on BowerBird
- Can I reset my password?
- I’m not receiving email alertsHave you stopped receiving emails from BowerBird? Find out what's happening. It could be notification settings, or something at your end.
- I can’t access my account
- How do I reply to messages?How messages work on BowerBird
- Can I change my account name?Change your account name and description
- How can I add a publication that isn’t on BowerBird yet?Suggest a publication
- Do I need professional photography?Should you hire a professional photographer to photograph your work?
- My invitation to BowerBird has expiredYou can trigger an email to re-send your BowerBird invitation