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Process for Removing Products from Material Bank

If you need to discontinue products, you can request their removal to keep your catalog accurate and up to date.

Updated this week

Step 1: Prepare your list of SKUs

Create a list of the specific products you’d like to remove.

  • Include SKU-level detail for accuracy

  • An Excel file is recommended for easier processing


Step 2: Submit your request

Share your list of SKUs with our team so the updates can be processed.


Step 3: Processing and updates

Once submitted, updates are typically reflected on the platform within 2–3 business days.


Samples (if applicable)

If you’d like any samples returned, our team can help coordinate next steps.


Why this matters

Keeping your product catalog up to date ensures designers only see currently available products and helps maintain accurate search results.

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