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How to Add, Remove, or Update a Rep in the Material Bank Rep Directory

Updated over 4 months ago

Adding a New Rep

To add a new rep to the directory:

  1. Download and complete the required Rep form (attached below).

  2. Upload the completed form directly into this chat.

  3. Ensure the new rep has registered for a Material Bank account.

Note: A registered account is required for reps to be listed in the directory.


Updating Existing Rep Information

To make changes to a current rep’s details:

  • Share the rep’s email address along with the specific updates needed (e.g., name, email, state, region, or territory).

  • Example:
    “Please update jsmith@email.com’s territory to Northeast.”


Removing a Rep

To remove a rep from the directory:

  • Send us the email address(es) of the rep(s) you’d like to remove.

  • Our team will complete the removal by end of day.


If you have any questions or need assistance with the process, our team is here to help. Keeping your rep information current ensures that customers can connect with the right contacts quickly and easily.

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