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How can I import custom fields using a CSV file?

Irene (Ayee) avatar
Written by Irene (Ayee)
Updated over a month ago

Importing custom fields via CSV is a simple way to update or add detailed information to your lead or contact database. Follow these steps:

1. Prepare Your CSV File

  • Create a CSV file with clearly labeled column headers.

  • Include both standard fields (e.g., Name, Email) and any custom fields (e.g., Icebreaker, Referral Source).

2. Start the Import Process

  • Go to the import section in your system.

  • Upload your CSV file.

3. Map Your Fields

  • The system will prompt you to match each CSV column to a corresponding field.

  • Ensure all columns, especially custom fields, are mapped correctly.

4. Complete the Import

  • Review the field mapping.

  • Confirm and finalize the import.

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