Skip to main content

I activated SMTP on my Outlook account but still get a "disabled" message. What should I do?

Irene (Ayee) avatar
Written by Irene (Ayee)
Updated over a week ago

If you’ve enabled SMTP in Outlook but still see a "disabled" message, try these steps:

  1. Double-check that SMTP is fully enabled in your Outlook account settings.

  2. Make sure you’ve entered the correct SMTP server address and port in Breakcold.

  3. Verify your credentials (email and app password, if required) are correct.

  4. Some email providers require you to generate an app-specific password for SMTP—make sure you’ve done this if needed.

  5. Restart Breakcold and try reconnecting your email.

For detailed guidance, you can refer to Microsoft’s official documentation on SMTP settings for Outlook.

Did this answer your question?