Q&A

Frequently ask questions

The Chrome extension isn't loading properly, how do I fix it?

I'm trying to reconnect my LinkedIn account, but it's asking me to check my authentication app. What should I do?

How can I get notified when someone replies to my comment on LinkedIn?

Is there any risk that LinkedIn will block my account because of Breakcold’s activity?

How can I get LinkedIn info for a contact or lead I added manually?

Can I send LinkedIn connection requests directly from Breakcold?

I lost all my data. Where can I find it?

Can I submit a support ticket?

Can I log in using both email/password and Google, or switch between them?

I activated SMTP on my Outlook account but still get a "disabled" message. What should I do?

Will emails from Office 365 sync with contacts in Breakcold?

How can I pin my sidebar?

Can I focus only on my leads instead of all conversations?

Will my data be deleted after cancellation?

Can I reactivate my account?

Does Removing My Email Automatically Cancel My Subscription?

Why Did I Receive a Payment Reminder After Losing Interest in the Service?

Why is the Cancellation Option Missing?