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What happens if my KYC check is rejected?
Updated over a month ago

KYC can be completed at any time via your dashboard.

If your KYC check is rejected, you will be fully refunded for the single, specific evaluation that you passed (if applicable).

This full refund only applies to one evaluation. We are unable to refund multiple evaluations and/or previous evaluations.

For this reason, we recommend submitting your KYC check immediately upon registering an account and logging in to your dashboard (even though KYC only becomes mandatory upon passing a Breakout Evaluation).

We use SumSub to conduct our KYC checks.

If you have good reasons to believe that your KYC was rejected erroneously, please contact us via support@breakoutprop.com.

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